My poor powerbook is having problems. Luckily, the lovely Rachel at Apple Kingston store patched it up for me last Sunday (I first tried Apple Regent Street, who were stunningly unhelpful).
I have to go back today - hoping very much the poor mac doesn't have to go in for repairs :-(
This video can only have been written by someone with intimate knowledge of Apple's aftercare system:
Wednesday, September 30, 2009
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